Telstra Broadband Woes - Again
Queensland Bigpond cable users will be wondering why their connection speeds have slowed to a crawl overnight (mine is limping along at 1K/sec). Despite what the company’s service status page says, a cable feeding the State was cut (around 11pm if the sudden 64% packet loss and leap in latency of my EverQuest link was any indication) leaving only backup network to cope. Telstra technical staff expect the problem to be fixed by 6:30am this morning. They say the cable has been repaired but the CMUX server needs to be reset, which could take some time. Mind you, they told me around midnight last night things had been resolved and would work if I reset my modem, so believe what you will.
This latest Telstra mishap comes on top of some fairly serious ADSL and email server problems. And you thought the new 3GB cap (Telstra has of course adopted the new definition of Gigabyte as being 1,000,000,000 bytes, not the accepted value of 1,073,741,824 [2^30] bytes - they will accept whatever standard works out in their favour you see) was unreasonable. You can read all about the continuing Telstra service soap opera at Whirlpool. Of course, if you are using Telstra you will have time to make a cup of coffee while it loads.
Optus also had a major outage yesterday due to a break in the Southern Cross Cable, though the problem has reportedly been fixed amidst further speculation about the company’s lingering problems with international data transfer.
posted by monty · at 8:55 pm · filed under News